Customer Testimonials

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Google Oct 7, 2020

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Google Sep 21, 2020

Love the 2020 Giulia! The dealership is very clean and accommodating. Alton is especially great to work with! He invited me down to check out a few models that fit my needs based on the vehicles I have leased from him in the past. Exemplary customer service - it feels good to work with someone who still checks in and thinks of my needs before I do!

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Google Jul 29, 2020

Fantastic Service Department

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Google Jul 8, 2020

I have had great experiences with this location 100% of the time. Their service team is always helpful and efficient. The last visit I made I arrived unscheduled and in a panic, with a malfunctioning car, en route to pick up my son's birthday puppy. Chad was patient and took incredible care of us. We were in and out in no time. He saved the day!

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Google Jul 1, 2020

Great experience! Fiat of Tacoma really came through for us. John, Gabe, Sales Manager (Larry, I think) kept it simple and stayed true to their word. If your in the market and considering a Fiat, I highly recommend giving them a shot. Thank you FIAT TEAM for doing your part in making my daughter's wish come true!

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Google Jun 21, 2020

Even though I was early Tacoma Alfa Romeo was prompt on getting our car in and having it finished in a timely manner.

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Google Jun 12, 2020

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Google Jun 6, 2020

Special ordered a 2020 Giulia Lusso Q4 Ti Performance.It was delivered last week! Jim Parsons was my sales person. He and everyone at Alfa Romeo & Fiat of Tacoma were great to work with. A completely enjoyable experience.

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Google May 22, 2020

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Google May 20, 2020

Great services and cars. Would definitely recommend it to my friends. Live fiats.

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Google May 1, 2020

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Google Mar 8, 2020

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Google Mar 7, 2020

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Google Feb 21, 2020

Sales force were professional I every way, and wet out if their way to assist I all phases of the selection process. The experience could not had been better!!😊

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Google Jan 27, 2020

Helpful Staff.

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Google Jan 26, 2020

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Google Jan 20, 2020

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Google Dec 12, 2019

The service department is great. Chad was super helpful and pleasant to deal with.

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Google Dec 5, 2019

Great dealership

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Google Dec 1, 2019

Always take great care of me. Remember me when I come in and call. Get me in for last minute needs. And always with a smile.

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Google Nov 18, 2019

Outstanding sales experience! Easy pace, knowledgeable, no pressure, great deal ... dropping the mic.

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Google Nov 8, 2019

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Google Nov 5, 2019

Second time I want to Fiat of Tacoma for Service on my Fiat 500 Abarth. This time, I needed the brake pads and rotors replaced with new ones I would be providing (purchased from R1 Concepts). Just like last time, they proved why they are the best Fiat Dealership and Service in the Pacific Northwest. I called them to schedule the appointment some weeks ago, for this past Saturday. I was given a quote right away for the service, $120.00 per axle given I would provide the parts. With taxes, it was just over $300, which was far cheaper than what the other ...

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Google Oct 18, 2019

Very friendly staff! Went in for my first oil change for my Abarth. There could have been more seating in the waiting area and possibly some snacks for purchase. Also it would have been the extra bonus if they could have did a quick car wash.

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Google Oct 14, 2019

Great service!

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Google Oct 12, 2019

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Google Oct 2, 2019

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Google Sep 26, 2019

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Google Sep 11, 2019

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Google Sep 9, 2019

Scheduled a Saturday appointment earlier that week, very courteous folks over the phone. That courtesy carried as well in-person: the service department treated me very nicely, and kept me updated on the status and things of note for my appointment. At the end, they had replaced the headlights with the ones I brought over, the fog lights were replaced with LED ones I also brought. Overall, very happy with everything, other than being over an hours away this is a great place to have my Fiat serviced. Would take my car there again!

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Google Aug 30, 2019

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Google Aug 28, 2019

Nice showroom. Great coffee.

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Google Aug 13, 2019

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Google Aug 6, 2019

I had a great experience working with the team, Jim and Tosha were very helpful the first time I ended up coming back two more times. They went the extra mile to get the car that had all the options I wanted.

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Google Aug 3, 2019

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Google Jul 6, 2019

Awesome staff John really helped me with my Abarth recommend for everybody to check it out.

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Google Jul 5, 2019

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Google May 31, 2019

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Google May 23, 2019

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Google May 14, 2019

we have bought 2 Fiat 500 there

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Google Apr 24, 2019

Bought my Fiat 124 Spider from Fiat of Tacoma six weeks ago: one of the best purchase experiences I’ve had in 30 years. They were willing to locate the exact car I wanted, and I was able to agree on a price remotely. Weeks later, when I needed them to take care of some aftermarket items, they set up the appointment with the installer, and had a loaner vehicle ready! Special shoutout to John Valentine for a professional, excellent sales experience. If you are looking for a Fiat or Alfa Romeo, give them a call.

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DealerRater Apr 6, 2019

Three weeks ago I bought a new 2018 Fiat 124 Spider Abarth from Fiat of Tacoma. It was a great experience. While I researched and decided on what type of car and equipment I wanted, my salesman John Valentine, diligently followed up, trying to facilitate the process. Once I was ready to buy we zeroed in on a specific vehicle we were able to agree on a price online. I have bought 30 vehicles over my lifetime: I was impressed with my experience with Fiat of Tacoma's and, in particular John's attention and straightforward approach throughout the entire process. If you ...

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Google Mar 25, 2019

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DealerRater Mar 6, 2019

This my my car’s home for service! Service is great! Best customer service! Special thanks to Samantha @ the Service Reception Desk, for always taking care of me and my car! Thanks!

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DealerRater Mar 2, 2019

I recently took my 2017 500 Pop in for scheduled service and received excellent service as usual. This was the first service for this car, it's my second Fiat 500, and I was happy to discover that this visit was free. I'm a long time customer as my first visit was a week after they opened, I've always been treated well in the past, given excellent service, even repairs that were not warranty related were done quickly and at reasonable cost. Samantha, the Service Concierge, is always efficient, cheerful and thorough. If you've had poor experiences elsewhere, Fiat of ...

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Google Feb 19, 2019

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Google Feb 12, 2019

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Google Jan 25, 2019

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Google Jan 19, 2019

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Google Jan 4, 2019

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Google Dec 31, 2018

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Google Dec 19, 2018

A Fiat is far gone from the “Fix it again Tony.” It holds some of that history in market depreciation, which is great for their used car market. In addition to that, their reliability and fun-factor is stellar. Sales person Danny is my personal recommendation, a jovial welcoming character at the dealership. Manager Domonick, and mechanic Richard were all great to talk and connect to and glad to give them my business. The whole team knows their customers well and even spoke a little to the previous owners meticulous care of what is now my car. Their selling I would ...

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DealerRater Dec 8, 2018

I recently went in to have a speaker replaced and was not only accommodated, but also informed I had another speaker in poor condition as well. Both were replaced and now the system sounds new! Thank you for your keen ear and quick service!

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Google Nov 21, 2018

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Google Nov 14, 2018

I've never had any problems with the service department! Top notch people doing the best they can!

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Google Oct 12, 2018

Trust worthy people.

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Google Oct 11, 2018

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Google Sep 9, 2018

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Google Sep 7, 2018

I came in about a month and a half ago to look into buying a new fiat, and got a 2014 fiat 500 L with 11,900 on it. Have been very happy with the car, I have not had to have it serviced yet so I can't speak on the service end of things. The car purchase experience was great though, and no complaints.

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Google Sep 3, 2018

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Google Aug 18, 2018

The service department was very friendly and professional and fixed my car very quickly and performed factory recall while it was there. Quick service

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Google Aug 16, 2018

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Google Aug 15, 2018

Great service department Front office not so much Bought a car a year ago and chased them for my spare key. Still nothing.

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Google Aug 10, 2018

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Google Jul 25, 2018

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Google Jul 17, 2018

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Google Jul 7, 2018

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Google Jun 8, 2018

Very nice and answer all our questions

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Google May 21, 2018

Very comfortable experience. Including salesperson, manager , and finance mgr.

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Google May 2, 2018

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Google Apr 30, 2018

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Google Apr 3, 2018

Kevin was nothing but professional and informative. I learned about the Alfa Romeo. And really think it can be an option. Very laid back atmosphere.

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Google Apr 3, 2018

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Google Mar 28, 2018

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Google Mar 22, 2018

I went into the dealership not really expecting them to be able to help me get a vehicle. John Valentine had already done the preliminary stuff and he assured me that I would get into a vehicle that day; needless to say I still didn't believe him. John showed me many Fiat 500 vehicles because I kept changing my mind about which one I actually wanted. He would go to the finance guy each and every time and plead my case. Some of them wouldn't work for me, but we actually did find the Fiat 500 of my dreams. This ...

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Google Mar 19, 2018

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Google Mar 7, 2018

Helpful

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Google Mar 4, 2018

Absolutely amazing vehicle and the dealership was extremely supportive throughout the entire sale. I highly recommend John as a salesman as he walks you through from beginning to end and is not pushy in the least bit. Absolutely had a great experience... And yes I have purchased many cars and can say this was by far the best experience at a dealership - ever.

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Google Feb 24, 2018

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Google Feb 19, 2018

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Google Feb 17, 2018

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Google Feb 11, 2018

Love fiat of Tacoma. I love how the showroom is spaced out how it is. It is a great place to go and check out all the new fiats and see if there is on you might like. There is a couple I definitely feel like I'm drawn to that for sure. Make sure you check them out

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Google Feb 10, 2018

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Google Jan 30, 2018

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Google Jan 13, 2018

I shopped Portland, Seattle, Kirkland, and Tacoma for the Alfa Romeo Giulia that we were looking for. I live In Portland area and purchased a vehicle thru Tacoma and am driving up to get it. THEY HAVE BEEN FAIR, UPFRONT, AND HONEST through the entire buying process. If any one is in the market for an Alfa Romeo or Fiat I would suggest going here first. even if it means a few hours drive.

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Google Jan 2, 2018

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DealerRater Mar 13, 2016

Coming from a Fiat owner for over 30 years, I could not be happier with my new Fiat. And the great customer service that I keep receiving from my Fiat dealer

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DealerRater Feb 15, 2016

I have to say Hands down this is the easiest car-buying experience I have ever had. The sales team is friendly, efficient and dedicated to getting you the car you want at a fair price. The deal was quick & easy and I could drive the car home the same evening! 2 weeks in I had a check-engine light come on and they called me right back, set up a service appointment and checked to make sure I felt safe to drive- turned out it was a computer update needed. Really appreciate how friendly everyone is- showroom is spotless with a ...

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DealerRater Jan 29, 2016

People friendly dealership! Love the driving experience with the Fiat 500, wanted to get a bigger car, I owned the 2013 Sport model......but the fact that its so much fun to drive....why give up that up? So, I bought another one, only faster! 2016 Abarth.

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DealerRater Jan 21, 2016

Staff is very nice and courteous. Service is timely and scheduled appointments start on schedule. Waiting facility is clean and comfortable with coffee service, magazines and television.

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DealerRater Jan 14, 2016

Great customer service and fast! My place for service. Happy I made a vehicle purchase here. I highly recommend this place for your next car purchase!

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DealerRater Jan 1, 2016

Went in, signed papers, got the car I wanted. Later I came back, they did what they could to get me the best prices possible. They're pretty great.

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DealerRater Dec 16, 2015

This was my first car from Fiat of Tacoma, but I am very happy with my first experience. I have purchased many cars, but this was the most pleasant.

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DealerRater Dec 8, 2015

Had a. Oil leak. They took care of it. The work was done fast so I had my car the very next day. Very good service.

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DealerRater Nov 10, 2015

We always have excellent experiences with Fiat of Tacoma. They are always attentive to our needs. We are repeat customers. All of the staff at this dealership is friendly and helpful.

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DealerRater Nov 6, 2015

This is the 3rd Fiat I have purchased from Fiat of Tacoma. They have always been great and appreciate everything they do from the sales staff to the service dept.

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DealerRater Oct 30, 2015

This is my second service of the Fiat 500 I purchased at Fiat of Tacoma, from the sales staff to the to the service staff. I have been treated respectfully and kind. They were ready on my scheduled arrival and punctual on completion. Would recommend to all my friends!

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DealerRater Oct 16, 2015

We recently purchased our third car from Fiat of Tacoma (two new Fiats and one new Chrysler). Each time, it has been a easy experience and my wife and I felt like they didn't try to sell us anything we didn't need or want. John Valentine (our salesman) is excellent to work with, very personable, and takes the time to fully understand your needs and works with financing to get you the best deal they can offer. None of the runaround or "tricks" that you can encounter at some other dealerships, just straight talk and honest ...

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DealerRater Aug 20, 2015

My watch dropped down into an inaccessible crevice within the hidden storage compartment under the passenger seat of my Fiat 500C. I made an appointment and serviceman Richard had to take the whole seat out to retrieve it. No charge! This dealership's service and sales department always exceeds my expectations. Always pleasant and professional.

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DealerRater Aug 20, 2015

We worked with Dave, and he was fantastic. He was clear, quick to respond, and friendly. We can't recommend him highly enough. Thanks, Dave!

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